Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
6.4
Location
9.8
Service
9.4
Dining
8.2
Guest reviews
8.2/10
based on 10 reviews
5/5
based on 115 reviews
9.3
9.3/10based on 77 reviews
#3 of 10 hotels in Niederau based on Tripadvisor
James
United States of America,
December
2024
8.0/10
The hotel has a fantastic location right across from the button lift, which is super convenient. The staff were incredibly friendly and went out of their way to make my stay comfortable. Unfortunately, we did have some issues with flies in our room, which was a bit off-putting. Overall, it was a good value for the price, but the room could have been better.
Rooms
6.0
I wasn't thrilled to find flies in our room, which made it less comfortable than I had hoped.
Service
10.0
The staff, especially Margit, were so friendly and went out of their way to help, making our experience much nicer.
Location
9.0
The location was superb, just a quick walk across to the button lift, making it very convenient for winter sports.
Dining
8.0
We enjoyed a delightful 3-course meal that included soup, a main dish, and a dessert buffet, which was quite satisfying.
Facilities
7.0
The hotel had good facilities that enhanced our stay, though the focus was definitely on the dining and service.
Thomas
United States of America,
December
2024
8.2/10
I had a pretty good stay at the hotel. It was clean and comfortable, and the staff were really friendly and went out of their way to help. However, I did notice some flies in the room, which was a bit off-putting. Overall, it’s a great place with good value for money, especially given the convenient location right near the lifts.
Rooms
7.0
The room was generally clean and comfortable, but there were some flies that detracted from the experience.
Service
9.0
The staff were extremely helpful and friendly, especially Margit, who made our stay special.
Location
10.0
The location was superb, just across from the button lift, making it super convenient for skiing.
Dining
7.0
Dining was decent, with options like fresh vegetables and a variety of dishes, although it could have been a bit more varied.
Facilities
8.0
The hotel had good amenities that enhanced the stay, although specific details about every facility weren't highlighted.
Herb
United States of America,
October
2024
8.8/10
I had a really nice stay at this hotel. The staff were incredibly friendly and attentive, which made me feel very welcomed. The location is superb; it’s just across from the lift, making it super convenient. However, there were a few flies in my room which was a bit unsettling, even though I found the room otherwise clean and comfortable. Overall, I think it's a good value for money for the location and service.
Rooms
7.0
The room was clean and comfortable, but I did have some issues with flies that made it a bit uncomfortable.
Service
10.0
The staff were so friendly and went out of their way to help, especially Margit who remembered my hot chocolate order and delivered it promptly.
Location
10.0
The location is fantastic, just across from the lift, making it super convenient for skiing.
Dining
9.0
The dining options were excellent, especially the buffet which included a variety of soups, mains, and desserts, plus fresh vegetables and fruits.
Facilities
8.0
The hotel has great facilities including a comfortable lounge area
Albert
United States of America,
October
2024
8.6/10
The hotel is ideally located just across from the button lift, making it super convenient for skiing. The rooms were mostly clean but unfortunately had some issues with flies, which wasn't ideal. The staff were incredibly friendly and went out of their way to assist us, particularly Margit. The dining options were great, offering a delicious three-course meal each day. Overall, it was a good stay despite a few hiccups.
Rooms
7.0
The rooms were mostly clean but had issues with flies.
Service
9.0
The staff were friendly, experienced, and very helpful.
Location
10.0
The hotel is superbly located just across from the button lift.
Dining
9.0
The dining experience was excellent with a three-course meal and a buffet of fresh vegetables and fruits.
Facilities
8.0
The amenities were good, providing everything we needed for a comfortable stay.
Art
United States of America,
August
2024
7.8/10
I had a mixed experience at this hotel. While the location was absolutely superb, right across from the button lift, and the staff were incredibly friendly and attentive, the room had an unfortunate issue with flies which really detracted from my stay. The dining experience was solid, especially with the three-course meals featuring fresh vegetables and fruits, but a few more breakfast options would have been nice. Overall, it was a good value for money, but I believe some improvements are needed in certain areas.
Rooms
5.0
The room was unfortunately affected by flies, which made the stay less comfortable than I'd hoped.
Service
9.0
The staff were friendly, experienced, and very professional, always willing to help.
Location
10.0
The location is superb, just across from the button lift, making it very convenient.
Dining
8.0
The dining included a three-course meal with soup, main, and dessert buffet, which was enjoyable.
Facilities
7.0
Facilities were decent and added to the overall experience, but nothing particularly stood out.
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